Policy

Right of withdrawal. Taking into account the specific character of the Products being sold, virtual items, virtual currencies in online games, in particular Coins for ARK items, accounts for PC, accounts with ARK items(“Products”)

Refund Types

Undelivered and partially delivered products.

Non-delivery-Full refund

Partial Delivery-Partial refund is provided

All displayed gamecards / codes / products are non-refundable and non-exchangeable, but refund or exchange may be provided in case of proven problem with the product (we investigation each case with the publisher / service, e.g. PlayStation Network)

We can not refund to customers after the products had been delivered to the customers as agreed and consistent with the description.